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Tag Archives: issue management
A scary, yet effective issue management process
Busy cleaning up and sorting out my hard drives and I came across this diagram from 2009 that was generated using a JIRA plugin. It does look pretty complicated, but in fact it is actually very effective when a team … Continue reading
Posted in Incident Management, management, Reporting, Test Execution, Tools
Tagged issue management, process, work load, work load management, workflow
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What most managers don’t understand about testing – Principle 3 : Test early & focus on objectives
Many people still believe that testing can not be done before production gets busy. There are so much test can do that will save the organisation bucket loads! Test should get involved with REVIEWS of the documents. I have met … Continue reading